To compete in today's business environment, it is vital that all employees are working to their potential. Motivating an employee is a complex process. It requires an understanding of the needs, wants and expectations of that employee - in short, the psychological contract. This course offers a comprehensive introduction to leadership and the steps one must take to become an effective leader. In addition the learner will receive a solid grounding in leadership approaches, theories and motivation concepts. The course also discusses the importance of rewards & recognition and grievances & discipline procedures.

Topic Outline

Introduction to Leadership
45 minutes of learning covering the following topics:

  • Introduction
  • What is Leadership?
  • Leadership Goals and Roles
  • Leadership vs. Management
  • Mission and Goals Exercise
  • The Psychological Contract
  • Managing the Psychological Contract
  • Psychological Contract Exercise
  • Psychological Contract Theories
  • Maslow's Hierarchy of Needs
  • Physiological
  • Safety
  • Social
  • Ego / esteem
  • Self-actualisation
  • Herzberg and Satisfaction
  • Expectancy Theory
  • Goal Setting Theory
  • Equity Theory
  • Identifying Psychological Contracts
  • The importance of motivation

Being a Leader
25 minutes of learning covering the following topics:

  • Being a Leader
  • Leadership Trait Checklist
  • Openness
  • Commitment to selfless goals
  • Intelligence
  • Emotional Intelligence
  • Perception of current circumstances
  • Vision for the future
  • Track record
  • Passion
  • Leadership Trait Exercise
  • Leadership Action Checklist
  • Commit to Excellence
  • Make decisions
  • Communicate
  • Personal skills
  • Asking for Advice
  • Being Humble and Proud

Leadership Approaches and Theories
45 minutes of learning covering the following topics:

  • Making leaders
  • Leadership Approaches
  • The Trait Approach
  • The Behavioural Approach
  • The Contingency Approach
  • The Transactional Approach
  • The Transformational Approach
  • Your decision
  • Leadership Characteristics
  • Authenticity
  • Personal Credibility
  • Barriers to Authenticity
  • Emotional intelligence
  • Integrity
  • Personal Characteristics Exercise
  • Leadership Theories
  • Situational Leadership
  • Situational Leadership Levels
  • Ethical Leadership
  • Benefits for you and for followers
  • Benefits to the Organisation
  • Benefits to Society and the Environment
  • Ethical Questions
  • Changing people
  • Changing Direction
  • Changing Yourself
  • Planning Exercise

Motivation Concepts
50 minutes of learning covering the following topics:

  • Motivation
  • Results Management
  • External and Internal Context
  • The Business Environment
  • The Wider Economic Environment
  • Legal Environment
  • Societal and political factors
  • Technological Factors
  • External Context Exercise
  • Internal Context
  • Stability
  • Creativity
  • Attention to detail
  • Human Orientation
  • Results Orientation
  • Collaboration
  • Internal Context Exercise
  • Clarifying the task
  • Re-defining Work Tasks
  • Analyse and define tasks
  • Generate ideas
  • Evaluate ideas
  • Make a decision
  • Management style
  • Complexity, Uncertainty and Ambiguity Exercise
  • Allocating tasks
  • Job Enlargement and Enrichment
  • Working with teams
  • Motivation Characteristics Exercise
  • Improving work conditions
  • Health and safety
  • Work Environment Exercise
  • Social
  • Fair Play
  • Open Communication
  • Work Enjoyment
  • Personal Relationships
  • Organisational Relationships
  • Employer-staff relations

Rewards and Recognition
20 minutes of learning covering the following topics:

  • Reward system
  • Direct Monetary Rewards
  • Non-monetary rewards
  • Team based rewards
  • Performance Pay
  • Motivating High Performers
  • Complicated rewards
  • Rewards in Your System
  • Reward System Exercise

Grievances and Discipline
40 minutes of learning covering the following topics:

  • Grievances and disciplinary action
  • Operational Grievances
  • Systemic Grievances
  • Handling Grievances
  • Grievance procedure
  • Formal Grievance procedure
  • Reporting, Hearing and further action
  • Grievance Exercise
  • Discrimination and harassment
  • Harassment
  • Self-discipline
  • Disciplinary Procedures
  • Misconduct
  • Gross Misconduct
  • Misconduct Exercise
  • Formal procedures
  • Taking disciplinary action
  • Informal cautions
  • Disciplinary Interviews
  • Information gathering interviews
  • Informal Meetings / Counselling Sessions
  • Hearings
  • Sanctions and Warnings
  • Transfer and Suspension
  • Demotion, fines and dismissal
Level
Beginner
Duration
9 hrs
Price
€50

The entry requirements are a guideline of recommended personal ability and available computer software we expect you to have.  

Personal: None

Computer Software: None

We provide you with a Certificate of Completion in form of a course completion confirmation email at the end of the course.

This e-learning course is suitable for self paced learning, distance learning and blended learning.

Online training course using high quality multimedia with audio to fully engage the user.

For more information about this course, please contact us by email or phone 091 39 55 01.